Liquidity Services consumer marketing manager Meredith Diggs explains one way e-commerce has normalized shopping habits that lead to more returns. ![]() Now the e-commerce giant says it's "working toward a goal of zero product disposal." Last year, it launched new programs to give sellers like Clausen new options to resell returns, or send them to be auctioned off on the liquidation market. UPS predicts the 2021 holiday season will see a 10% increase in returns compared to the year-earlier period, which translates into more waste - and expense - for all online retailers.Īt the head of the pack, Amazon has received mounting criticism over the destruction of millions of items. It comes out of their bottom line and inevitably makes prices go higher." "It's falling back on either Amazon or the third-party seller. "Somebody has to pay for that," said Micah Clausen, who sells party supplies and home goods on Amazon under a third-party store named Iconikal. Meanwhile, Amazon third-party sellers told CNBC they end up throwing away about a third of returned items. That report says 10.3% of those returns were fraudulent. ![]() In 2021, a record $761 billion of merchandise was returned, according to estimates in a new report from the National Retail Federation. Moore says online purchases are at least three times more likely to be returned than items bought in a store. "That's the equivalent of the waste produced by 3.3 million Americans in a year." "From all those returns, there's now nearly 6 billion pounds of landfill waste generated a year and 16 million metric tons of carbon dioxide emissions as well," said Tobin Moore, CEO of returns solution provider Optoro. HFS clients enjoy state-of-the-art warehousing, real-time access to critical business data, accounts receivable management and collection, and unparalleled customer service.But there's a darker side to the record number of returns flooding warehouses after the holidays. HFS provides print and digital distribution for a distinguished list of university presses and nonprofit institutions. MUSE delivers outstanding results to the scholarly community by maximizing revenues for publishers, providing value to libraries, and enabling access for scholars worldwide. Project MUSE is a leading provider of digital humanities and social sciences content, providing access to journal and book content from nearly 300 publishers. With warehouses on three continents, worldwide sales representation, and a robust digital publishing program, the Books Division connects Hopkins authors to scholars, experts, and educational and research institutions around the world. With critically acclaimed titles in history, science, higher education, consumer health, humanities, classics, and public health, the Books Division publishes 150 new books each year and maintains a backlist in excess of 3,000 titles. The division also manages membership services for more than 50 scholarly and professional associations and societies. The Journals Division publishes 85 journals in the arts and humanities, technology and medicine, higher education, history, political science, and library science. The Press is home to the largest journal publication program of any U.S.-based university press. One of the largest publishers in the United States, the Johns Hopkins University Press combines traditional books and journals publishing units with cutting-edge service divisions that sustain diversity and independence among nonprofit, scholarly publishers, societies, and associations.
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